MARCH 05, 2024 | 8 min                
                                    
                            
                Unlocking Customer Insights: The Power of CRM Technology            
            
             
            How to consider what type of lead you’re after
In sales, leads are categorized as outbound or inbound depending on how they were generated and the nature of the interaction with the potential customer.
Inbound leads
Inbound leads often enter the sales funnel at the interest, consideration or intent stages.

